Frequently Asked Questions

Everything you need to know about your Tapee shopping experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Tapee, we prioritize quality and ethics. 80% of our current collection is made from organic or recycled materials as part of our commitment to sustainable fashion.